Our products are printed and processed by humans, therefore as much as we want to have a 100% error-free production, sometimes there is an issue. We will accept the following reasons for a Free replacement:

* Wrong order received ( e.g., size, colour, print )

* Lost in transit ( if it is more than the time frame we have for the area )

* Faulty items ( e.g., seams destroyed, poor print quality ) Sublimation

Normal Imperfection is not included on this (white streaks on seams, underarms)

Note: Please provide images for your claim; you do not need to return the items received in this case. However, items should not be worn/used when filing claims.


Because items are printed to order, we cannot usually exchange them if you made a mistake with sizing or colours when ordering. However, please contact us to discuss as we are here to help.


We will process a refund only if a replacement is not possible; we will not process a refund for the following reasons:

* You do not like the product (fabric, design)

* You've had a change of mind.

* The item does not fit

* Returned order (wrong/insufficient address, refuse, addressee unknown, etc)

It is Important that if you are requesting a refund that it should be  within 2 weeks from the date of receiving your order or for loss in transit - 1-2 months only from the time we shipped.

Cancellation and Order Updates

Cancellation and order updates (e.g. size & colour) are only possible if the order has not been yet been printed.

Shipping address updates are only possible if the order has not yet been shipped.

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